We recently purchased our first caravan from Cotswold Edge and couldn't fault the first class service. The staff were superb and couldn't do enough to help us. We are complete novices and everyone at Cotswold Edge were so patient and helpful, they made the whole process so easy. The demonstration on pick up was a lifesaver, we will definately return again! Thanks so much
We would like to thank Scott and all the staff for the wonderful service they gave us when we went away at Easter. We had major problems with the caravan. Rang them up at 3.30pm at 5.15pm we had took the van back, it was like pit stop service it took four men 15 mins to fit new parts and get us back on the road. It was unbelievable, we would recommend this company to anyone. Thanks again lads you were brilliant. Lin and Cliff Giles
Lovely, friendly helpful staff nothing was too much trouble. The demonstration of the caravan on collection is a very good idea. Will definately be using them again. 1st class service from start to finish.
After sourcing the van of our choice located at Cotswold Edge Leisure, we placed a deposit solely on Scotts assurance it was worthwhile to travel the 250 mile round trip to view. The van was exactly as he described and was locked up to stop other viewings as promised. We collected it last Saturday and everyone made sure we were completely happy before departing for home. The handover and customer service provided by Scott, Lawrence and team were very friendly, professional and thorough. I had also read the previous testimonials and felt they were almost too good to be true, however In our experience we found they were all exactly right and would highly recommend them to other prospective customers! A BIG thank-you to you all!
We also read the testimonials and thought they were too good to be true. We travelled 300 miles to buy our caravan from Cotswold Edge and found out just how pleasant and helpful everone is. Jeremy and his staff helped us from the very beginning right to the delightful end. Nothing was too much trouble and proved to be there to help when things appeared to be going wrong and have given support fixing things for us. Would strongly recommend anyone considering buying from them to do so. Once again Thanks.
Having read the testimonials that come before ours, the theme that runs throughout is the superb level of good old-fashioned customer service, received by all who cross the paths of Cotswold Edge. We bought our very first Motorhome from Scott in September and although he was dealing with 2 of the most uninformed novices when it came to motorhomes (and caravans for that matter), he was so patient and understanding and never minded how many questions we asked him. He made the whole process of buying the motorhome as simple as possible and nothing was too much trouble for him. We had a great deal, great service and have offered to fly the flag at the NEC for him! Have already recommended him to friends and will continue to do so. Thank you to all and well done Cotswold Edge!!
David & Julie Stringer
We must compliment Cotswold Edge on the after sales service provided by the whole team you have always dealt with our queries in an efficient, friendly and speedy manner. As we live quite a distance away we are especially grateful for this. Please pass on our thanks to everyone for the help and advice. We would not hesitate to buy from you again.
We did a round trip of about 500 miles to get a great deal from Cotswold Edge and found their service to be second to none! Many thanks to Jeremy and Lawrence and all the team there, a very smooth transaction. Pleasure doing business with them.
We have not actually purchased a caravan from you yet but certainly intend to within the next couple of weeks !
We have had our new Bailey Pegasus Verona for 4 months now and used it every other weekend. Its's been great and have had no problems. Many thanks to Jeremy for his patience when we bought our van at the N.E.C last October (with the Fennell's) and then changed our minds for a different model 5 days later,nothing was too much trouble. Also many thanks to Scott and the rest of the team on the hand over. We have no hesitation in recommending Cotswold Edge Leisure as a great place to buy a caravan.
Excellent customer service. Definitely worth travelling the extra miles. Would recommend.
When it comes to customer service, the staff at Cotswold Edge must come top of the league. Their friendly professionalism has restored our faith in human nature, and their integrity surpassed all expectations.
We give them ten out of ten and would recommend them to anyone!
Our thanks go to Jeremy, Scott and the team for being so helpful and friendly when we ordered our new Bailey Pegasus at the NEC show, October last year. We visited Cotswold Edge several times through the winter just to sit in the demo model until we picked our ' van up in March. They were always patient and a pleasure to meet. Many thanks.
We would like to thank Scott for his help in choosing our lovely caravan. After looking at many caravan sales in Birmingham we went there and found exactly what we wanted. I would recommend anyone looking for a caravan to go there. Also a big thank you to Lawrence for demonstrating everything to us in the van before we left. It was a pleasure to deal with them. Thank you again, Linda and Cliff Giles
Thanks to all at Cotswold Edge. Both me and my mum have bought vans in last 2 months. Part exchanged our old van for Bailey Pageant with no hassle even though i couldn't find documents Scott sorted it all for us .
Thank you Scott for all of the help you and your team gave to us on changing our Valencia to a Madrid. The whole process was handled so professionally and you made the purchase "special"....best wishes to you all. Regards
Anne and Chris Bentley
We were at Broadway when we 'popped' into Cotswold Edge. With so much choice we confidently fell into the trap of ordering a new Bailey. Customer service was second to none with a fantastic deal on top. Jeremy, Scott and Lawrence have been a pleasure to deal with and I wouldn't hesitate to recommend a lengthy trip to visit the firm, ours was a 270m round trip!
We would like to say a big thank you to Scott and his team. It was well worth the drive from Southampton to purchase a Bailey Valencia caravan from Cotswold Edge.
10 out 10 for customer service. Would make the trip again.
We would like to thank Scott and all of his team for making the purchase of our new Bailey Unicorn go so smoothly.
We could not pick up the van on the date arranged, as our car broke down, but that was no problem to them, and they let us pick it up the following weekend. They make the transition so easy by registering all of the paperwork for you before hand. Thank you again, for the excellent service.
We would like to thank Scott and all the team at Cotswold Edge. Having already bought our first caravan from them 2 years ago, we decided to upgrade to a brand new Bailey caravan but could not decide what model would suit our needs. Thanks to Scott's patience, and numerous visits to Cotswold Edge, we decided on the Pegasus Rimini and took it away for our first trip at Easter. Thank you all for your first class service and treating us and all customers like friends not just customers. We will certainly recommend Cotswold Edge Caravans to our friends, and will be back when we decide to replace the Rimini.
We found the team at Cotswold Edge friendly and helpful. Being our first caravan purchase, the confidence and reassuarance that Scott and his team gave us made the purchase smooth and painless. When we had a problem with our caravan whilst away in Brean, one phone call to Cotswold Edge and the problem was fixed without quibble that day, excellent!
We certainly wouldn't hesitate to buy from Cotswold Edge again and have, and will continue to, recommend them to friends and family.
Excellent service, thank you and keep up the good work!
After the TV series "Real Deal" get yourself a Real Deal at Cotswold Edge. We cannot praise Cotswold Edge enough. We got a Good Deal on our caravan trade in, the customer focused approach of all the staff we spoke to and when we took delivery of our new Bailey everything that was promised was realised. Now that's what we call a "Real Deal"
As first-time caravan buyers we purchased a second hand Bailey van before Christmas. All the staff at Cotswold Edge have been helpful and patient every time we’ve been in touch, whether in person, by email or phone, and the one-hour handover answered lots of questions. They even delivered the van to our chosen site with the great package of extras that came with it. Our first stay in the van has been a positive experience despite sub-zero temperatures, and we’re happy to recommend Cotswold Edge to anyone looking for their next caravan.
I found the staff very helpful and friendly so will not think twice about going back again.
We would like to thank Scott and his team for all their hard work when we part exchanged our old caravan for a Swift Charisma. Everything went very well especially the handover. We have used the new van over 3 weekends and are very pleased with all aspects of it. We can recommend you wholeheartedly. Thanks once again..
Thanks to Scott and his team for making us welcome with our stand at their open weekend 23rd -25th September. Good luck in their new venture with Bailey Caravans.
Bought a second hand motorhome trading in our caravan. Service was exceptional with a first class handover. Motorhome was excelently prepared. Handover was flawless and thorough. Would definitley recommend Cotswold Edge.
We've bought a new Lunar Lexon from Cotswold Edge, part exchanging our old 'van.
I just want to say a big thank you to the team there, who have been courteous and helpful throughout. It made the buying experience a real pleasure.
We bought a second hand camper van off you on the 29th July 2011 .
We just wanted to say a big thank you, its the best thing we have ever had we have had a couple of weekends away so far. The staff at Cotswold Edge were very helpful we would definitely recommend you to others.
Thank you very much for all your help you gave us on buying a caravan.
We did have two vans that we could not make our mind up about, one of which was not from yourselves, but due to how helpful and professional you were that's what won us all over.